Returns & Exchanges
At Bathu, we are committed to your satisfaction and offer a seamless return process within 30 days of purchase for any unused items in their original packaging. Whether you need a different size or a full refund, our team is here to ensure your shopping experience remains exceptional.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original box with all tags attached, ensuring the package is securely sealed to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or ship your exchange item within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing