Frequently Asked Questions
Everything you need to know about shopping with Bathu.
What are your shipping options and delivery times?
We offer standard and express shipping. Standard delivery typically takes 3-5 business days, while express delivery arrives within 1-2 business days depending on your location.
What is your return policy?
You can return any unworn and unwashed items in their original packaging within 30 days of purchase for a full refund or exchange.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and integrated mobile payment options like Apple Pay and Google Pay.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
How do I ensure I choose the correct size?
Please refer to our detailed Size Guide located on each product page to find the best fit based on your specific measurements.